ACS is the leading professional association with over 47,000 members representing Australia’s technology community, across industry, government and education. ASC is all about powering Australia’s technology brilliance.
Established more than 50 years ago, and employing more than 180 staff nationally, we are a member-led NFP and the trusted leader in the tech sector.
Australia’s success increasingly depends on technology. It powers the delivery of government services, enhances children’s learning and enables all businesses to innovate and improve productivity.
The ACS is currently going through an exciting period of transformation (both organisational and Digital transformation), which will see us evolve to be more relevant in a changing market by introducing additional industry-focused services and product offerings.
Job Description
An exciting opportunity is now available for an experienced Member Services & Events Senior Coordinator to join our team.
As the Member Services & Event Senior Coordinator (VIC), you will play a pivotal role in supporting and leading the delivery of events, activities, programs, and conferences for our Victorian Branch. Your efforts will be crucial in driving the acquisition and retention of both new and existing members.
Key Responsibilities:
Event Management: Collaborate with the Branch Manager to develop and deliver a variety of events. Manage the event calendar, planning, budgeting, and execution with precision.
Event Marketing: Craft engaging content and manage registration processes to ensure our events are a success.
Office Administration: Provide administrative support to manage professional presentation and operation of the office
Membership Engagement: Connect with members to foster a vibrant ACS community.
Desired Skills and Experience
To be successful in this role, you should have;
2+ experience in Member Services or Events Coordination role; preferably in a member based organisation or corporate environment
Exposure to developing event marketing strategies
Experience in a supporting role within an events team and a proven ability to understand complex reporting lines and manage competing demands
Well-developed verbal, interpersonal and written communication skills, including the ability to communicate effectively across all levels of an organisation, both internal and external stakeholders – must have the capability to be able to quickly establish effective working relationships.
Demonstrated ability to multi-task, work independently and to use initiative and problem solving skills to organise and prioritise workloads/deadlines.
Ability to gain credibility with ICT professionals across all levels.
Exceptional customer service skills with an ability to manage client expectations.
High attention to detail and level of accuracy in all tasks.
Strong problem solving and conflict resolution skills, with an ability to identify problems and offer solutions, in a timely manner.
Experience and intermediate knowledge using Microsoft Office suite of programs and other software applications and managing databases including Salesforce CRM systems.
About ACS:
We are the professional association for Australia’s technology sector with 47,000+ members across business, government and education.
Our benefits include:
Hybrid work environment
Collaborative, supportive and inclusive work culture
Complimentary membership to the ACS and the many benefits associated with the membership, including our Ambassador card
NFP Salary Packaging – meaning you pay less tax and have more take-home money to spend
Employee Assistance Program (free and confidential counselling services)
Additional leave including up to 3 gifted days p.a, a recharge day and floating holidays to celebrate what's important to you.
